Return Policy

If you decide you would like a refund of a pin, please send me a DM on Instagram @buddy.pins or send an email to [email protected] as soon as possible. If the pin hasn't gone into production yet, I will refund you immediately. If the pin did go into production, I will issue the refund as soon as the pins are in-hand.

If you received a pin that was damaged during shipment, customers have two weeks from the time of delivery to notify me via Instagram @buddy.pins or email [email protected]. Please include your order number and detailed photos of the damages sustained. If the damages are NOT aligned with the grade in which you purchased the pin, and a replacement pin of the same grade is available, I will send a replacement. If no replacement is available, I will issue a refund.

Due to these pins being limited edition, if pins are lost or misplaced during shipping but the tracking states that the pin was delivered, I will unfortunately not issue a replacement or refund.